Well, hello there.

Here is a more detailed look at my work experience which includes quality assurance, graphic design, illustration, social media, and web design. Through these I have built on my skills in different settings, team structures, and projects.

Some of my skills:

Adobe Illustrator

Adobe Photoshop

Adobe InDesign

Procreate

WordPress

Work experience:

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Freelance Graphic Design and Illustration

at LIE Art (September 2006 - present)

Founded and manage an independent creative studio delivering branding, digital design, illustration, and marketing assets for individual clients and small businesses.

Key Responsibilities

Lead all stages of creative projects: concept development, client briefing, design execution, and final delivery.
Produce logos, brand systems, websites, social media assets, print materials, and custom illustrations tailored to client goals.
Provide creative consultation and art direction, advising on visual strategy, brand consistency, and design direction.
MManage multiple projects simultaneously, coordinating timelines, clients, and vendors to ensure high-quality results.
Maintain portfolio and showcase projects online, staying ahead of design trends and emerging technologies.

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Search Operations Quality Assurance

at TikTok (October 2024 - December 2025)

Ensured the accuracy, relevance, and quality of AI-driven search results and content recommendations across TikTok's platform.

Key Responsibilities

Conducted QA audits of search results and AI-assisted recommendations, ensuring policy compliance and high user satisfaction.
Collaborated with product, engineering, and data teams to resolve issues in ranking, indexing, and filtering systems.
Led root cause analyses on performance anomalies, improving algorithmic search accuracy and overall user experience.
Developed SOPs and trained internal teams and vendors to maintain consistent global quality standards.

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Duty Manager

at BrewDog Waterloo (March 2023 - September 2024)

Oversaw daily operations at the UK's largest bar, managing high-volume service in a fast-paced environment.

Key Responsibilities

Led front-of-house teams, supporting scheduling, training, and performance management.
Ensured compliance with health, safety, and licensing regulations while resolving customer escalations efficiently.
Supported sales targets, promotions, events, and venue standards, maintaining high service levels.

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Senior Quality Control Operator

at Napster (January 2021 - February 2021)

Supported digital content QA during Napster's integration with MelodyVR, ensuring high-quality audio, video, and immersive music content.

Key Responsibilities

Conducted QA checks on audio files, 360° music videos, and live concert recordings to ensure seamless integration into Napster’s library.
Addressed technical issues including audio discrepancies, video rendering errors, and metadata inconsistencies.
Collaborated with MelodyVR teams to align quality standards for newly integrated VR and traditional streaming content.
Coordinated release schedules with developers, content teams, and external vendors.
Created marketing previews and visual assets for social media and in-app content discovery.

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Senior Quality Control Operator

at MelodyVR (November 2017 - February 2021)

Led QA and content operations for immersive 360° VR and 2D music content, ensuring industry-standard delivery of music videos and live-streamed concerts.

Key Responsibilities

Quality Control & Content Inspection:

Performed visual and auditory quality checks for VOD, live-streamed, and VR content, identifying and resolving technical issues.
Managed CMS and metadata workflows: XML creation, track lists, product codes, rights flagging, and collaboration with Licensing teams.
Created marketing assets and EPK content: converting 360° footage into 2D previews, stills, and social media-ready visuals.
Streamlined workflows and organised asset libraries for cross-department use.
Collaborated with post-production, engineering, content, and marketing teams to deliver high-quality content on schedule.

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Work Placement

at Absolute Post / Blind Pig (January 2013 - February 2013)

Supported motion graphics and animation production for digital, broadcast, and advertising projects.

Key Responsibilities

ssisted with 2D/3D animation, storyboarding, keyframe animation, and VFX in After Effects, Illustrator, and Premiere Pro.
Created visual elements for branded content, promotional videos, and social media campaigns.
Managed project assets and files, ensuring smooth collaboration across teams.